Archive for the ‘Articles’ category

Real Estate Marketing Mistakes: Incorrectly Focused Websites

December 7th, 2010


A cruise around the Internet looking at real estate websites reveals 3 kinds of websites:
Chamber of Commerce Sites “It’s all about me” sites Customer focused sites

The most common is the “Chamber of Commerce site.” This one shouts out the reasons why a consumer would want to live in the community. It sometimes offers details about different subdivisions, or if the agent serves a wide area, about different communities within the area.

On the Chamber of Commerce site you’ll find information and links to local attractions, schools, transportation, and more.

Usually, these sites offer more good information than the local Chamber of Commerce site. Really – the Chamber should be helping pay for web maintenance, they’re so good.

But… quite often it is difficult, if not impossible, to even find the name of the agent who presented that site to the world.

The site sells the location, but not the agent. And I often wonder just how effective these can be. Many of the agent’s prospects already live there. Many others are searching for an agent in the community because they already know they’re going to need a home there. They aren’t shopping for a community because that’s already been decided.

The second site: “All about me” is just the opposite. Often the first word on the page is “I,” and it goes on from there. You’ll learn that this is a top listing agent, that he belongs to the Million Dollar Club, that she has 17 “Alphabet soup” designations, that he’s been selling real estate for 20 years, that she’s an absolute whiz with all the latest technology, and on and on.

These sites are an ego trip. They offer little, if any, good information for consumers.

The third site – the Customer focused site – is the one you’ll see least often, even though it is the best.

This site addresses the concerns of the buyers and sellers who visit. It demonstrates that the agent knows what they’re worried about and seeks to alleviate those worries.

It goes into specifics about how the agent treats buyers and/or sellers. It explains some of the details of real estate transactions and gives good advice. It includes the agent’s philosophy of doing business and perhaps offers a mission statement.

And then, this site includes an “about me” page that lets prospects have a peek into who the agent is as a person. It lets prospects find a connection via a shared interest in a hobby or a mutual commitment to a cause. It reveals a bit about past experiences such as education or previous careers.

For some, the “about me” page is the most important of all, because it allows prospects to see that the agent is somehow like them.

What kind of real estate website do you have? Does it need some changes?

By: Marte Cliff

About the Author:
Marte Cliff is a Freelance Copywriter who specializes in writing for real estate and related industries.

She’ll help you with one letter, or an entire marketing plan. She specializes in writing compelling agent bios, as well as customer-focused web pages.

For busy agents on a budget, Marte offers pre-written letter sets for use in postal mail or in e-mail continuity campaigns. The current selection includes letters for FSBO’s, Expired Listings, Short Sale sellers, First Time Buyers, sets for new agents to send to buyers or sellers, and sets for mortgage professionals. Read what’s included in these sets by visiting http://www.copybymarte.com/pro/prospecting.html

Marte’s weekly ezine for real estate professionals offers tips and hints for building a successful business. To subscribe, and to see other resources available for real estate sales professionals, visit her at http://www.copybymarte.com



The Importance Of Good Sales Prospecting for the New Realtor

December 7th, 2010


In any sales job, you can sit back and ‘wait for prospects to come to you’. Or, you can be pro-active and start building a customer base yourself. The benefit to good prospecting is that you will always have a sales funnel. If you rely on people coming to you, you’ll end up with peaks and valleys of business rather than a steady stream of good prospects. For income purposes, you certainly want to strive for steady business throughout the year.

How to accomplish this is the obstacle many realtors face. You have an entire zip code of potential prospects, but how do you find them and get them to contact you? Sales reps refer to this as ‘mining your territory’. You need to attract potential prospects to you.

Every month, I receive the same, stale postcard announcing, ‘I’m Joan and I just sold a house on your street’. I can tell you as a home owner, my response is, so what? How does it benefit me that you sold a house on my street? It doesn’t. The only reason people respond to direct response marketing is because you’ve answered the question: What’s In It For Me? “ME” being your home owner.

You have to come up with a creative way to market yourself and your services. Let’s face it, you’re marketing your service as a realtor.

Get inside the head of your prospect. Ask yourself these questions:

- What do I know that can be of value to this person?

- How can I get them this information easily?

- How can I use a postcard campaign to build a list?

If you provide something of value up-front, you’ll start a relationship in the best possible way: by creating value. The more value you create, the easier it becomes for someone to pay you a commission-based fee. If your prospect doesn’t see you as someone of value, they’ll start trying to negotiate your fee downward.

If you do the proper prospecting, you’ll bring value to people before they ever approach you to sell their home. They’ll also be more likely to refer you to a friend or neighbor. You’ll be building your business quickly with the ‘right’ kind of prospects. It’s a lot easier than sitting around waiting for the phone to ring.

Copyright Susan Adams

By: Susan Adams

About the Author:
www.susanadamshome.com [http://www.susanadamshome.com]

salesforbeginners.com [http://salesforbeginners.com]



Putting Prospecting to Work

December 6th, 2010


You can work harder, or you can work smarter.

Most successful Agents don’t go into a secluded room, pick up the phone, and toil away making hundreds of random calls over a non-stop eight-hour period. Few people would even consider that approach. I know I wouldn’t, and I doubt you would.

Instead, those who win at prospecting begin by targeting who they will call and why. They don’t waste their time or effort calling iffy contacts that may or may not even be in the real estate market.

Prospecting is only effective if it generates a lead from a truly qualified prospect – someone who is interested in what you offer, needs the service you provide, and has the ability and authority to become a client of your business or to refer you to someone who could.

And that’s where targeting comes to your rescue.

Targeting prospects

Let me give you a recent example of the power of targeting. I work with an agent on the east coast. She’s an ace when it comes to monitoring her marketplace, and as a result, she wasn’t surprised when she saw her market’s housing inventory swell significantly over a ninety-day period. For months she’d watched the momentum of the marketplace wane, but over the most recent ninety days, the effect had showed up in the box score. During a coaching call, she said, “It’s over.” What she was saying was that rapid appreciation and insane marketplace frenzy had come to a rapid end.

In the face of the market correction or bubble break, I asked her, “Based on this market change, who should become your new target for prospecting?” After a few minutes of discussion, she aimed her focus on her next prospects: Absentee owners.

She correctly determined that, once they became aware of the changing tide, absentee owners were most likely to want to realize their profits before prices dropped further.

My client made a decision to call these listing prospects. She would share the market evaluation, inventory, and absorption rates with them. Then she would ask if they wanted to risk all the equity and appreciation they had gained, or if they wanted to sell and lock in their gains. As part of her script, she would ask owners whether, with appreciation flattening or potentially declining, they might find the rental management, headaches, and repair hassles not worth the benefits of continued ownership.

Almost immediately, my client launched her new prospecting plan. Within ninety days of our call, she had listed ten absentee-owner properties, with another fifty leads that she expected to list in the next twelve months.

Her success was based largely on focused target-based marketing. She went after the right people at the right time and achieved tremendous results.

By: Dirk Zeller

About the Author:
Dirk Zeller is an Agent, an Investor, and the President & CEO of Real Estate Champions. His company trains more than 250,000 Agents worldwide each year through live events, online training, self-study programs, and newsletters. He’s the widely published author of Your First Year in Real Estate, Success as a Real Estate Agent for Dummies®, The Champion Real Estate Agent, The Champion Agent Team, Telephone Sales for Dummies®, and over 300 articles in print.

Real Estate Champions is a premier coaching company. Training covers a wide spectrum from new agents, to seasoned, as well as those interested in real estate marketing or real estate investing.

You can get more information at Real Estate Training, Real Estate Marketing