A cruise around the Internet looking at real estate websites reveals 3 kinds of websites:
Chamber of Commerce Sites “It’s all about me” sites Customer focused sites
The most common is the “Chamber of Commerce site.” This one shouts out the reasons why a consumer would want to live in the community. It sometimes offers details about different subdivisions, or if the agent serves a wide area, about different communities within the area.
On the Chamber of Commerce site you’ll find information and links to local attractions, schools, transportation, and more.
Usually, these sites offer more good information than the local Chamber of Commerce site. Really – the Chamber should be helping pay for web maintenance, they’re so good.
But… quite often it is difficult, if not impossible, to even find the name of the agent who presented that site to the world.
The site sells the location, but not the agent. And I often wonder just how effective these can be. Many of the agent’s prospects already live there. Many others are searching for an agent in the community because they already know they’re going to need a home there. They aren’t shopping for a community because that’s already been decided.
The second site: “All about me” is just the opposite. Often the first word on the page is “I,” and it goes on from there. You’ll learn that this is a top listing agent, that he belongs to the Million Dollar Club, that she has 17 “Alphabet soup” designations, that he’s been selling real estate for 20 years, that she’s an absolute whiz with all the latest technology, and on and on.
These sites are an ego trip. They offer little, if any, good information for consumers.
The third site – the Customer focused site – is the one you’ll see least often, even though it is the best.
This site addresses the concerns of the buyers and sellers who visit. It demonstrates that the agent knows what they’re worried about and seeks to alleviate those worries.
It goes into specifics about how the agent treats buyers and/or sellers. It explains some of the details of real estate transactions and gives good advice. It includes the agent’s philosophy of doing business and perhaps offers a mission statement.
And then, this site includes an “about me” page that lets prospects have a peek into who the agent is as a person. It lets prospects find a connection via a shared interest in a hobby or a mutual commitment to a cause. It reveals a bit about past experiences such as education or previous careers.
For some, the “about me” page is the most important of all, because it allows prospects to see that the agent is somehow like them.
What kind of real estate website do you have? Does it need some changes?
By: Marte Cliff
About the Author:
She’ll help you with one letter, or an entire marketing plan. She specializes in writing compelling agent bios, as well as customer-focused web pages.
For busy agents on a budget, Marte offers pre-written letter sets for use in postal mail or in e-mail continuity campaigns. The current selection includes letters for FSBO’s, Expired Listings, Short Sale sellers, First Time Buyers, sets for new agents to send to buyers or sellers, and sets for mortgage professionals. Read what’s included in these sets by visiting http://www.copybymarte.com/pro/prospecting.html
Marte’s weekly ezine for real estate professionals offers tips and hints for building a successful business. To subscribe, and to see other resources available for real estate sales professionals, visit her at http://www.copybymarte.com


